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SADAG’s 24-Hour Substance Abuse Helpline, in partnership with the National Department of Social Development, offers free, confidential telephone counselling, nationwide referrals, information, and crisis intervention for individuals and families affected by substance use across South Africa. Whether you're struggling with addiction, supporting a loved one, or seeking reliable information, trained counsellors are available 24/7 to listen, guide, and help. SADAG is committed to raising awareness, providing psychoeducation, and ensuring that no one faces substance use challenges alone. Through compassionate support and access to essential services, we aim to empower individuals to take the first step toward recovery and long-term wellbeing. |

Substance Use Awareness
THE PERSON LIVING WITH SUBSTANCE USE DISORDER
What are the most common substances that people misuse?
We have found on the SADAG Substance Abuse Helpline that callers are most commonly using alcohol, dagga, crystal meth, tik and Nyaope, often it’s a combination of these different drugs together that people are using or abusing. We are also seeing more and more people using over-the-counter medication or prescription meds, but people are less likely to disclose as this isn’t always seen as a problem to the person using them.
South Africa has a drinking problem
- Fifth highest alcohol consumption rate amongst drinkers in the world
- That means while a lot of South Africans do not drink at all, those who do drink, drink excessively
- 60% of South Africans who drink are considered binge/heavy drinkers
- Approximately 10% of deaths each year are from alcohol-related causes
- One of the globally highest rates of alcohol-related road deaths – nearly 60% of road fatalities are due to alcohol
I think I may have a problem, what now?
- The first step towards stopping using substances is to acknowledge you may have a problem
- The best time to seek help is yesterday, the second best time is today
- Alcoholics Anonymous is free and open to everyone, and there are groups all over the country
- Reach out to SADAG to find support in your area
- Those who have struggled and continue to struggle are there to support you and understand what you’re going through
- It is never too late to seek help
Signs I have a problem
- You’ve tried to consume less but weren’t able to
- Kept using even though it’s having a negative effect on work, family or friends
- Pattern of getting into risky situations
- You find yourself often using more or longer than you intended to
- Withdrawal
- Tolerance
- You are hiding your consumption from others
Things to keep in mind:
- Once you have a substance use problem, it is with you for life
- That doesn’t mean you can’t quit alcohol, but it means you can never have a normal relationship with alcohol
- If you have a substance problem, you cannot simply “cut back” or “drink only on weekends” – once you start you will not be able to stop
- Quitting substances requires a massive level of commitment – you will have to cut alcohol out of your life completely
- This can mean drastic life changes – change in environment, friends, activities
- This is hard – but it will save your life
What are the long-term consequences of substance use on Mental Health?
Long-term substance use can have serious effects on Mental Health. It can lead to issues like depression, anxiety, and memory problems. Over time, it can also worsen existing Mental Health conditions or even trigger new ones. Continuous substance use changes the brain's chemistry, making it harder to feel happy or relaxed without drugs or alcohol. This creates a vicious cycle where the person uses more to try to feel better, but it ends up causing more harm to their Mental Health in the long run.
Is Substance Use Disorder generational?
Substance use disorder (SUD) can sometimes run in families because of both genetics and the environment. If someone has family members with SUD, they might be more likely to develop it themselves because of inherited genes. Also, growing up around substance use can make it seem normal and more likely to happen. Basically, both our genes and what we see around us can play a big role in SUD, so it's important to consider both when thinking about prevention and treatment.
- There are some factors which have been identified as putting a person at a greater risk of developing alcoholism
- Existing psychological conditions such as depression, Bipolar, anxiety
- Personality types
- A family history of alcoholism
- Drinking “culture” in environment and family
- Life stressors
- Lack of familial support and intervention from a young age
- Age drinking begins – the younger one begins to drink, the more likely they are to develop an issue
- The factors mentioned make someone more likely to develop alcoholism than their peers, assuming all else is equal
- Someone can have many of those factors present and not develop a drinking problem
- Alcoholism is something that can happen to anyone
How can people reach out to SADAG
24 hour Substance use Tollfree Helpline 0800 12 13 14, as well as the WhatsApp chatline – 087 163 2025
FAMILY MEMBERS / LOVED ONES / COMMUNITIES AND THEIR ROLE IN SUBSTANCE USE AWARENESS
How can family members be proactive in supporting the person who is addicted?
- Understand your loved ones substance use – did they perhaps start to cope with emotional pain, self-medicating, misuse of prescription drugs, peer pressure, to fit in or perhaps to alleviate boredom or dissatisfaction within their lives.
- Recognise drug abuse in a loved one
- Look for physical signs, clingfilm, rolling papers, needles, burnt foil, spoons, prescriptions, pill blister packs
- Adjust your expectations, not everyone’s journey looks the same
- Encourage your loved one to seek help
- Address co-occurring issues/situations or people that may be triggers
- Plan for triggers and cravings
- Help them find new hobbies or activities that bring them joy
- Change your mindset – don’t view relapse as a failure but rather an opportunity to learn from mistakes and navigate a new way forward
- Set healthy boundaries and avoid enabling – substance users must stand up to the consequences of their behaviour
- Take care of yourself; find support, manage stress, practice acceptance
Family members can be proactive in supporting someone with addiction by showing empathy, avoiding judgment, and encouraging them to seek help. It's important to educate themselves about addiction, offer a listening ear, and be patient. Setting healthy boundaries and providing a stable, supportive environment can make a big difference. Encouraging them to attend treatment programs, counselling, or support groups, and even participating in family therapy sessions, can also be very helpful. Remember, being there for them without enabling the addiction is key.
Why don’t Substance Users Reach out for help?
- They don’t think they have a problem – as we mentioned before drinking is a common activity, and so it’s easy to convince oneself that their drinking is normal
- They may have tried to stop drinking and failed, and feel like they can’t
- They are worried it will jeopardize their relationships
- They feel embarrassed or ashamed
- They worry they could lose their job
- They don’t have a support system to reach out to
- They don’t want to quit
How important is intervention from a community to help a household struggling with Substance Use Disorder
Community intervention is crucial in helping a household struggling with Substance Use Disorder (SUD). When neighbours, local organizations, and support groups come together, they can provide much-needed resources, emotional support, and a sense of belonging. This collective effort can help reduce the stigma around addiction, making it easier for the affected individuals and their families to seek help. By offering practical assistance, such as connecting them with treatment programs or providing childcare during counselling sessions, the community can play a vital role in the household’s recovery journey and overall well-being.
Why can’t people stop alcohol and drug misuse?
- While at some point someone decided to use substances, someone who is suffering from substance abuse has lost control
- It may seem easy to simply not use, but for a substance user that may be as difficult as not drinking water or eating
- Everything inside them, physically and mentally, is screaming at them to use
- Quitting alcohol once you have developed an addiction is no less difficult than quitting hard drugs
- “Cold turkey” is not always possible – Alcohol and Substance withdrawal can kill you
- We need to change the way we view and understand Alcohol and Drug misuse – and view it as a disease or illness rather than a personal failing
What does intervention look like from a family/community member?
- Trying to help someone who is suffering with addiction can make us feel helpless – try not to take this personally
- See something, say something, don’t wait
- Choose when to talk, make sure you are both calm and substance-free, make sure you are in a distraction-free environment
- Relapse rates are high, and it can take several attempts to stop using substances
- Quitting a substance when one has become dependent is extremely difficult
- It takes a huge amount of personal motivation to quit using
- This means you cannot “force” someone to stop drinking
- Ultimately, nobody can quit unless they want to
- Listen even when you don’t agree, try not to argue or contradict them – the more they feel heard and supported the more likely they will confide in you
- Share helpful information with them
- Intervention probably won’t be once off and a single conversation won’t fix the problem
What language can one use to encourage someone to seek help?
- Come from a place of compassion and understanding. Often starting to use a substance is an attempt to cope with painful issues or mental health problems
- Stress or strong emotions can lead to further misuse, so try to be emotionally supportive
- It is encouraged to let somebody know the effect their drinking has on you and those around you
- Don’t assume that because someone uses substances they don’t care about or love you
- Speak openly and often
- Ask them how you can help
- Avoid lecturing, threatening, bribing or punishing can enhance feelings of shame and guilt and reinforce their need to use
Speaking directly to someone you’re worried about using drugs or alcohol can be scary. You can start with a conversation using phrases like “I am really worried about you, I noticed…” Using more “I” language is less accusatory and can open the door to support.
How do you know what warning signs to look out for in someone who may be using or abusing drugs or alcohol?
Keep an eye out for any changes in behaviour, from acting out to withdrawing from others. Look out for signs of anger, frustration, irritability, slurred speech, drowsiness, reckless behaviour, or sudden mood changes. There may also be impacts on daily function—missing school or work, neglecting self-care, sleeping excessively, relationship conflicts, or secretive behaviour.
Look for physical signs, bloodshot eyes, needle marks, dilated pupils, and changes in hygiene
- Drinking leads to arguments and conflict
- Financial strain
- Putting yourself or your family at risk
- Damage to reputation
- Domestic violence
- Emotional or physical abuse
- Family distress, especially between parents
- Neglecting children
Online Videos
WORLD DRUG DAY WEBINAR SERIES (3 PART):
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In recognition of World Drug Day 2025, SADAG — in partnership with the National Department of Basic Education, Gauteng Department of Education, and the Gauteng Department of Social Development — is proud to host a powerful 3-part Webinar Series focusing on youth and Substance Abuse in the education sector. Taking place from 24–26 June, this free online series is designed to equip educators, parents, youth leaders, caregivers, social workers, learner support agents, and school management teams with practical knowledge, tools, and strategies to tackle substance use challenges in schools, classrooms, and communities. Each webinar was hosted on Zoom and streamed LIVE on SADAG’s Facebook page. |
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Part 1 – The Science Behind School-Based Prevention Interventions with Director of Psychosocial Support of the Department of Basic Education Sibongile Monareng, Regional Advisor: United Nations on Drugs and Crime Gunasekaran Rengaswamy and Deputy Director: National Department of Social Development Vathiswa Dlangamandla. |
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Part 2 – “When Is a Little Too Much?” – Youth Substance Abuse and Harmful Behaviour with Clinical Psychologist Neil Amoore, SADAG Substance Abuse Coordinator Tebogo Ramadiro, and SADAG Operations Director Cassey Chambers. |
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Part 3 – Addressing the Substance Use Crisis in Schools and Classrooms with Gauteng Department of Social Development’s Art Director Substance Abuse Programme and Gauteng Department of Education’s Directorate: Learner Psychosocial Support Brennand Smith. |
WEBINARS:
- Get insight on available resources in state funded programmes and rehabilitation centres – Click here
- Unpacking services and support offered by civil society – Click here
- Lived experiences of patients and loved ones – Click here
Newsletters & Press Releases

PRESS RELEASE
- Help is just a phone call away (22 June 2023)
- Talking to Your Children About Alcohol and Drugs (26 June 2024)
- Our Youth, Our Future: SADAG Shines Spotlight on Substance Abuse (26 June 2025)
NEWSLETTERS
- New WhatsApp Helpline Launched Aimed At Youth Substance Abuse (23 June 2022)
- Substance Abuse Awareness Day (26 June 2022)
- SADAG's Substance Abuse Webinar Series
- Hope and Recovery: Substance Use Awareness Day (26 June 2024)
- Substance Use Awareness Day – Our Youth, Our Future (26 June 2025)
UCT-Adapted ASSIST Online Screening Tool
UNDERSTAND SUBSTANCE USE WITH THE UCT-ADAPTED ASSIST ONLINE SCREENING TOOL
SADAG encourages individuals, educators, parents, health professionals, and community leaders to use the Alcohol, Smoking and Substance Involvement Screening Test (ASSIST) — an online self-assessment tool adapted by UCT. This local version helps screen for risky or harmful use of various substances. It’s quick, confidential, and provides an immediate risk score along with feedback and guidance toward the right level of support.
Try the UCT ASSIST tool here: https://assistscreening.uct.ac.za/





































